Billing Information

First fill in the data on the main billing screen, including “SHIP” screen data if needed.

If you are only changing the billing data, you can finish and exit by clicking on APPLY AND EXIT.

If you are inputting the billing data for the first time, you will need to also click on “Credit Cards management” button to add a credit card to your billing data. If you fail to add a credit card data, the program will not let you continue to the Main Menu and will force you to finish all necessary Billing data.

All data on this screen is MANDATORY, except “Apartment number”

Edit Credit Card

Changing the linked Credit Card data cannot include changing the Credit Card number. If the client changes this, they must furnish a new Credit Card to be linked to billing. Instead the client needs to ADD a new card to the billing system. Clients can have an unlimited number of Credit Cards linked to the billing system

Therefore, Manager can change:

Card holder name

Month and Year of Expiration Date

Indicator that this particular Credit Card is the DEFAULT Credit Card.

What it means, if the Client has several Credit Cards linked for billing, the system will charge the Credit Card which is marked as DEFAULT.

Client can mark only one Credit Card as DEFAULT.

Credit Card Management

Here the Manager has to enter the following data:

Name holder

Name of Credit Card holder

Card Number

Credit card number

Expiration Month and Year

CVC number

The CVV or CVC Number (“Card Verification Value”) on your credit card or debit card is a 3 digit number on the back of VISA®, MasterCard® and Discover® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code on the front of the card.

Your CVC number can be located by looking on your credit or debit card, as illustrated in the image below:

This screen will show all Client Credit Cards connected to the Billing data.

Customer Name and Customer e-mail

will be automatically transferred from the main billing screen. Manager can change this if needed.

ADD a new Credit Card to Client’s Billing data

First time Biling data setup, there will be no Credit Card in the Billing. The Manager will have to click on “ADD Credit Card” button to start the process of adding a new credit card.

After clicking on this button the new screen will appear:

Cancel Client Account

Please be careful when using this option. If you cancel the account by mistake, you have to call ProClock Technical support to reverse the process for you!